Did Ticketmaster Refuse To Refund Your Ticket For A Postponed or Rescheduled Event?

If So, You Could Receive Compensation

As thousands of venues across the nation cancel or postpone large events due to the spread of Novel Coronavirus or COVID-19, many Californians are left holding tickets to events that have been rescheduled or delayed indefinitely.

While consumers attempt to request refunds for tickets for these rescheduled and postponed events, Ticketmaster quietly, and without notifying their customers, changed their terms of service. Ticketmaster’s website previously said refunds “are available if your event is postponed, rescheduled or canceled,” but now its ticket refund policy has been changed to say “refunds are available if your event is canceled.”

As one of California’s leading consumer protection firms, Kazerouni Law Group, ACP believes that this kind of underhanded move by Ticketmaster is unfair, unlawful, and harms Californian consumers like you. If you recently attempted to receive a refund from Ticketmaster for an event that has been postponed or rescheduled, we’d like to speak with you for a free consultation of your rights. You may be eligible to receive financial compensation.

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