Call Center Masked Robocalls To Calif. Woman, Suit Says

By Christopher Crosby

Law360, New York (June 28, 2017, 3:43 PM EDT) — One of the country’s largest call centers has been hit with a proposed class action in California federal court alleging the company masked unsolicited robocalls in a bid to trick consumers into picking up the phone. 
Plaintiff Tiffany Cahill says the unwanted, automated calls were made from a number with a San Diego area code, where she lives, even though GC Services LP is based in Houston, according to a complaint filed Monday.

Cahill says she never gave GC Services permission to call her, which she alleges the company did 39 times between October and January in an invasion of privacy and in violation of the Telephone Consumer Protection Act.

“[GC Services] calls forced [Cahill] and other similarly situated class members to live without the utility of their cellular phones by occupying their cellular telephone with one or more unwanted calls, causing a nuisance and lost time,” the complaint states.

The calls willfully and negligently violated the TCPA by causing charges, being a nuisance and sapping her time, Cahill says.

She is asking the court for damages and to put a stop to the unsolicited calls on behalf of a nationwide class of consumers who received nonemergency calls to their cell phones from GC Services in the past four years.

Cahill does not state why the company might have been trying to reach her. Among various services, GC Services collects consumer debt for credit agencies, according to its website.

Counsel for Cahill declined to comment. Representatives for GC Services could not be immediately reached Wednesday.

Cahill is represented by Abbas Kazerounian of Kazerouni Law Group APC, Joshua B. Swigart and Yana A. Hart of Hyde & Swigart and Daniel G. Shay of the Law Office of Daniel Shay.

Counsel information for GC Services was not immediately known.

The case is Cahill vs. GC Services Limited Partnership, case number 3:17-cv-01308, in U.S. District Court for Southern California.

–Editing by Bruce Goldman.

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